FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

You may have a lot of questions still, even after looking through my site. I have listed a few that may be helpful to you, but don’t worry, any questions or queries you have about any part of ordering your artwork, please feel free to call me anytime and I will happily discuss them with you on 0777 999 3163.

some of our Frequently Asked Questions

WHAT GUARANTEE DO I GET I’LL LIKE THE ARTWORK?

When the portrait is nearly finished I will send you a scan of it via email, you will then have the opportunity to let me know if there’s anything you’d like me to alter. Once you have decided you are completely happy with it, you then send through the balance of your payment, once this is received and cleared (if by cheque) I will send your portrait out to you recorded delivery. This way you only need to pay when you are completely happy with what you are getting!

 

I ONLY HAVE HARD COPIES AND NOT DIGITAL PHOTOS, CAN YOU WORK FROM THESE?

Yes i can work from these as well as digital photos. As long as the photo size is not smaller than 6×4 and is still really clear i can work from these as I blow them up on paper so i can see as much detail as possible for your artwork. If you are not sure please feel free to call me or drop me a copy of the photo on email, I can discuss things with you and work out the best options. See photo guide for further information.

 

CAN I CHOOSE ANY SUBJECT I LIKE?

Yes you can as long as the reference is clear enough for me to work from. I will happily undertake any subject required, over the years I have covered most subjects even the most oscure. If you require a combination of a few different subjects, this can also be created for you, drop me a line I will talk over with you you requirements.

 

HOW LONG WILL MY ARTWORK TAKE TO COMPLETE?

Obviously dependent on the complexity and size of the artwork you require, but to give you some idea black and white sketches up to A2, takes approx 3-4 weeks, and full colour pencil artwork takes 6-8 weeks. I will be able to give you a far more concise idea when I discuss your artwork requirements with me. If you have a specific date your artwork is needed by, for example someones birthday or special event, please let me know so i can ensure i meet your timeframe.

 

WHEN DO I PAY FOR MY ARTWORK?

When you initially order your artwork on the order/prices page I only require a 25% deposit to confirm your order and get started. Once I have started your artwork, I will then send you updates of your portrait as I progress it. Once finished I will send you a final proof to make sure your 100% happy. Once you have confirmed you are happy with the artwork I will require the remaining 75% balance payment prior to dispatching your finished artwork. The artwork is sent fully trackable and insured up to £500. Your artwork, if framed will be wrapped in bubble wrap for protection as well as card outer packaging and corner protectors. Go to order page

 

CAN I PAYONLINE?

Yes, you can pay online, if you click on the Prices/order link in the navigation, choose the size and style you wish and click ‘ORDER NOW’ from here you can pay your 25% deposit and also the final balance payment via paypal, prior to me despatching your artwork.If you have any questions please dont hesitate to get in touch and i will be happy to talk you through it. View prices/order page

 

CAN I BUY PRINTS OF MY ARTWORK?

Yes you can, prior to paying your final balance, after you have been sent your finished artwork proof, simply let me know how many you would like and at what size, I will add these to your order. Please view the artwork prices page as the two sizes of prints available are listed on here. View information on prints

 

HOW WILL MY ARTWORK BE SENT TO ME?

If supplied unframed your artwork will be supplied rolled up and shipped in a rigid protective tube. If you require your artwork to be mounted and framed it will be supplied bubble wrapped with a protective card outer packaging. All artwork is normally sent recorded delivery and will need to be signed for. See postage details

 

CAN I COLLECT MY ARTWORK IN PERSON

Yes this is not a problem, I live in Blackpool so once your final payment is made for your artwork please let me know and I can give you directions.

 

CAN I HAVE MY ARTWORK MOUNTED AND FRAMED?

As standard all artwork is despatched rolled in a protective tube, recorded delivery. If you require your artwork to be mounted and framed prior to dispatch, please let me know when ordering I will send you a few options to choose from. See prices/order page for framing prices

 

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    TAKE THE BEST PHOTO POSSIBLE

    Here is a simple guide to help you capture the perfect pose, we will need the clearest photo possible in order to capture that photorealistic finish to the artwork. If you still have any questions after reading this quick guide please dont hesitate to get in touch.

    view photo guide